Help & Advice

​Good Practices

Concerned about the security of your transactions on the internet, the Banque Populaire Group has provided its websites with a data encryption mechanism. All consultations and transactions that you perform are encrypted through the 128-bit end-to-end SSL protocol.

In your computer's browser, this translates to:

  1. La présence de https devant l'adresse internet. 
  2. L'affichage d'un cadenas.

To log on to the Banque Populaire's websites:

1 - Always use the browser by typing the address of your bank: Never click on a link in an email.

2 - Make sure that access to the site is secure (https and padlock).

Password confidentiality

Passwords are the keys to accessing your information and your online accounts. There is obviously a great temptation to choose ones simple to remember, such as your children's first name or your date of birth. The challenge is therefore to choose them so that they are easy to remember while being difficult for others to guess.

1 - When you receive your password, change it the first time you log on and destroy the email that you received.

2 - Create a password that you can easily remember but avoid those you have already used for other services (email, for example).

3 - Remember your password, do not write it down and do not disclose it to anyone.

4 - Change your password regularly.

5 - For reasons of security, we advise you not to save your identifier and password on your computer, even if your browser offers to.

6 - If you have any doubts, change your password immediately.

7 - Immediately notify your adviser of the loss or theft of information that lets you log on to any of our sites so we can block access.

8 - Enter your password using the virtual keyboard.

Logging off

When you have finished viewing your accounts, use the log off button that ensures that you completely terminate your session. 
Each time you log off, note the number of connections. The next time you log on, please make sure that this counter changes normally. 

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